Supplier Provisioning


Q: I have been told that I need to have my user ID provisioned. What does this mean and what do I need to do?
A:


Suppliers who require access to internal OV systems, which are not available through the OV SupplyPower portal, must be provisioned into the OV directories that support internal systems (GPLD/People Finder and Active Directory). 

Click here for detailed instructions regarding the Supplier Provisioning Process.

Click here for Supplier Provisioning Request Form.

Please note the majority of the applications available on OV SupplyPower do not require provisioning. Refer to the details page for the specific application you are interested in for any unique access requirements.


Contacts:

Dear Valued OpenText Customer,

To quickly get your issues into the hands of someone who can help you, please contact below Support Mailboxes. This ensures that your service requests go directly to the responsible support team who is then able to triage, act, and resolve them quickly.

Service

Email

Covisint Connect and Covisint Supplier Connection

cov-EDIsupport@opentext.com

Identity and Access Management

cov-iamsupport@opentext.com

Automotive supplier portal support

supplierportalsupport@opentext.com

Providerlink

cov-iamsupport@opentext.com

 

Covisint Help Desk / Covisint Support Portal:

For questions related to passwords including 2-Step Verification, onboarding instructions, DUNS changes, technical assistance with the OV SupplyPower portal related to the homepage, Bulletins, Document Library.

OV Internal User and Supplier User please contact IT Support Team (for questions related to GMID, supplier provisioning, application support): +49 6142 774600

For further support please use the list: new phone numbers for Covisint customer support