OV SupplyPower Help

Help is organized based upon topics.  Click on the appropriate link on the left navigation to see more information.

The help page will be routinely updated with new content. 

*Please note these topics are related to general help only.  For assistance with specific questions related to your company, please contact one of the Help Desks identified below for immediate assistance and/or your OV Buyer.

Contacts:

Dear Valued OpenText Customer,

To quickly get your issues into the hands of someone who can help you, please contact below Support Mailboxes. This ensures that your service requests go directly to the responsible support team who is then able to triage, act, and resolve them quickly.

Service

Email

Covisint Connect and Covisint Supplier Connection

cov-EDIsupport@opentext.com

Identity and Access Management

cov-iamsupport@opentext.com

Automotive supplier portal support

supplierportalsupport@opentext.com

Providerlink

cov-iamsupport@opentext.com

 

Covisint Help Desk / Covisint Support Portal:

For questions related to passwords including 2-Step Verification, onboarding instructions, DUNS changes, technical assistance with the OV SupplyPower portal related to the homepage, Bulletins, Document Library.

OV Internal User please contact IT Support Team (for questions related to GMID, supplier provisioning, application support)