Contacts:

Dear Valued OpenText Customer,

To quickly get your issues into the hands of someone who can help you, please contact below Support Mailboxes. This ensures that your service requests go directly to the responsible support team who is then able to triage, act, and resolve them quickly.

Service

Email

Covisint Connect and Covisint Supplier Connection

cov-EDIsupport@opentext.com

Identity and Access Management

cov-iamsupport@opentext.com

Automotive supplier portal support

supplierportalsupport@opentext.com

Providerlink

cov-iamsupport@opentext.com

 

Covisint Help Desk / Covisint Support Portal:

For questions related to passwords including 2-Step Verification, onboarding instructions, DUNS changes, technical assistance with the OV SupplyPower portal related to the homepage, Bulletins, Document Library.

OV Internal User please contact IT Support Team (for questions related to GMID, supplier provisioning, application support)